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Mains plug should be disconnect from power socket if the product is not in use for a long time.
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When disconnecting the power cord from the socket and from the device, do not pull on the
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cord, but only on the part of the cable plug provided for this purpose.
In case of any doubts regarding operation, safety or connection of the product, please contact
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the manufacturer or a qualified specialist for this purpose.
All maintenance, adjustment and repair work on the product may only be carried out by a
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qualified person in a specialist facility.
Removing the most common problems
Problem
Tablet or other device
connected to an
electrical outlet via
power supply does not
work
Tablet or other device
connected to an
electrical outlet via power
adapter does not charge
the battery or displays a
message about the non-
genuine charger
Preparing the Power Supply for Use:
1. Plug the power adapter into an electrical outlet.
2. Connect the power adapter plug to your tablet or other device.
3. Switch on the device you are charging.
Cleaning the power supply
Disconect the power supply from the electrical socket and connected devices before cleaning.
Use soft and antistatic cloth for cleaning the power supply.
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Do not use abrasive or chemical cleaners.
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Cause
No mains voltage
The power supply is
overloaded
There is a suspicion of a
product defect
The power supply does
not correspond to the
current parameters
Solution
Check the correct connection of
ź
the power supply to the mains
socket
Check the mains fuses
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Disconnect the power supply
ź
from the device being charged,
check the correctness of the
current parameters
Stop using and contact the
ź
seller
Disconnect the power supply
ź
from device being charged and
check if current parameters are
correct
Contact with seller
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