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Audio
Problem
No Audio
System
Problem
System speed is
too slow
The system often
hangs or freezes.
38
Possible Cause
Speaker or headphone is
connected to the wrong port.
Speaker or headphone does
not work.
The front and back audio
ports do not work.
Driver problems
Possible Cause
Too many programs are
running.
Computer virus attack
Hard disk drive failure
Memory module problems
There is not enough
air ventilation for your
computer.
Incompatible softwares are
installed.
Action
• R efer to your computer's user manual
for the correct port.
• D isconnect and reconnect the speaker
to your computer.
Try using another speaker or
headphone.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Reinstall the audio driver
Action
Close some of the programs.
• U se an anti-virus software to scan for
viruses and repair your computer.
• R einstall the operating system.
• S end the damaged hard disk drive to
ASUS Service Center for servicing.
• R eplace with a new hard disk drive.
• R eplace with compatible memory
modules.
• R emove the extra memory modules
that you have installed, then try again.
• C ontact the ASUS Service Center for
assistance.
Move your computer to an area with
better air flow.
Reinstall the OS and reinstall
compatible softwares.
Chapter 5: Troubleshooting