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Troubleshooting

If this troubleshooting section does not provide you with an-

swers, you may contact us directly at the contact information

provided in the support DVD.

What can I do if my Desktop PC cannot be powered on?

Check if the power LED on the front panel lights up. It does not

light up if no power is supplied to the system.

• Find out if the power cord is plugged in.

• When you use an extension cord or a voltage regulator,

ensure that you have plugged it into the wall socket and

switched it on.

What can I do if my Desktop PC cannot enter the operating

system?

• Ensure that you use memory modules that the system sup-

ports and that you install them properly on the sockets.

• Check if your peripheral devices are compatible with the

system. Some USB storage devices, for example, are with

different disk drive structure and enter sleep mode easily.

If the above steps do not solve the problem, contact your retailer

or perform system recovery using the supplied recovery DVD.

You will lose all your data during the system recovery. Ensure

that you have backed up your data before recovering the

system.

Why is it that I cannot hear anything from my speakers/

headphones?

Check the volume icon on the Windows® taskbar to see if it is set

to mute

. If so, double-click this icon to display the volume bar,

and then click the mute icon under the bar to cancel the muted

mode

ASUS Desktop PC