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3.3

Troubleshooting (FAQ)

Problem

Power LED is not ON

The power LED lights amber

and there is no screen image

Screen image is too light or

dark

Screen image bounces or a

wave pattern is present in the

image

Screen image has color

defects (white does not look

white)

Problem

3-12

Possible Solution

• Press the

button to check if the monitor is

in the ON mode.

• Check if the USB Type-C cable is

properly connected to the monitor and the

computer.

• Check if the monitor and the computer are in

the ON mode.

• Make sure the USB Type-C cable is properly

connected between the Portable USB Monitor

and the computer.

• Inspect the signal cable and make sure none

of the pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly

working.

• Adjust the Brightness settings via the button.

• Make sure the USB Type-C cable is properly

connected between the Portable USB Monitor

and the computer.

• Move electrical devices that may cause

electrical interference.

• Inspect the USB Type-C cable and make sure

that none of the pins are bent.

Possible Solution

Chapter 3: General Instruction