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3.3

Troubleshooting (FAQ)

Problem

Power LED is not ON

The power LED lights amber and

there is no screen image

Screen image is too light or dark

Screen image bounces or a wave

pattern is present in the image

Screen image has color defects

(white does not look white)

3D function is not working well

3-10

Possible Solution

• Press the

button to check if the monitor is in the

ON mode.

• Check if the power cord is properly connected to

the monitor and the power outlet.

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected

the monitor and the computer.

• Inspect the signal cable and make sure none of the

pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly

working.

• Adjust the Contrast and Brightness settings via

OSD.

• Make sure the signal cable is properly connected to

the monitor and the computer.

• Move away electrical devices that may cause

electrical interference.

• Inspect the signal cable and make sure that none of

the pins are bent.

• Perform All Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

• For "2D to 3D": Press the "2D to 3D" hot key

[

] to turn on this function if the input image is 2D.

Adjust "3D Depth" in the OSD menu to adjust 3D

performance.

• For Real 3D: Make sure the input source is HDMI,

and the cable is connected. DVI & VGA are not

supported for Real 3D function.

• Make sure your graphics card or DVD player

support HDMI 1.4.

• Make sure the 3D glasses is used for this monitor.

• Make sure the computer was installed with

Microsoft

Windows Vista or Windows 7 operating

system, and with application of 3D media player.

Chapter 3: OSD (On-Screen Display) Menu