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•
Remove or provide any password that You
assigned to the Product. If access to the Product
is blocked by passwords, then ASUS may not
detect and repair all failures of the Product.
•
If the Product is designed with the TPM (Trusted
Platform Module) function, provide the embedded
security chip pre-boot password.
5.
RMA methods
If RMA is necessary, you have to deliver your product
to the nearest ASUS Repair Center. ASUS may, in
its sole discretion, simplify the service procedure by
offering you to deliver the Product to the retail shop
where you bought it or through a free pick-up and
delivery service.
6.
Exclusions from this limited
Warranty Service
ASUS does not warrant uninterrupted or error-free
operation of this Product. The warranty only covers
technical hardware issues during the warranty period
and in normal use conditions. It applies to firmware
issues but not to any other software issues or customer
induced damages or circumstances such as but not
limited to:
(a) The Product has been tampered with, repaired
and/or modified by non-authorized personnel;
(b) The serial number of the Product, components
or accessories has been altered, cancelled or
removed;
(c) The warranty seals have been broken or altered;
(d) Obsolescence;
(e) Damage (accidental or otherwise) to the Product
that does not impact the Product's operation
and functions, such as without limitation to rust,
change in color, texture or finish, wear and tear,
and gradual deterioration;
(f) Damage to the Product caused by war, terrorism,
fire, accident, natural disaster, intentional or
accidental misuse, abuse, neglect or improper
maintenance, and use under abnormal conditions;