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Cleaning and sanitizing

Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for

use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional

measures, including the replacement of components and more comprehensive disinfection measures. Follett

recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent

subject matter experts to assure complete remediation.

Periodic cleaning of Follett's ice and water dispenser and ice machine system is required to ensure peak

performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be

performed at least as frequently as recommended and more often if environmental conditions dictate.

Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett

offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580

when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the

pressurized water lines immediately before cleaning the ice machine/dispenser.

Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the ice machine system

should be performed by your facility's trained maintenance staff or a Follett authorized service agent. Regardless

of who performs the cleaning, it is the operator's responsibility to see that this cleaning is performed according to

the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the

Follett warranty.

Recommended cleaning intervals*

Symphony Plus

Drain Line

Drain Pan/Drip Pan

Exterior, Water Station Tube

Condenser

Dispenser and Components

Ice Machine

Transport Tube

Ice Storage Area/Bin

Pressurized Water Sanitizing

* Ice machine and dispenser must be cleaned prior to start-up.

Weekly

§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Dispenser drain pan and drain line

§ Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains.

Splash panel front, SensorSAFE™ infrared dispensing

1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front

cover.

2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner.

3. Reactivate dispensing by pressing and releasing clean switch again.

Monthly

§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.

Condenser (air-cooled ice machine only)

§ Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal

performance.

25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A

Frequency

weekly

as needed

monthly (air-cooled only)

semi-annually

CAUTION!