Cardmeter User Manual ver 008 2016-02-24.doc
4
ADDING CREDIT
4.1
Value Cards
4.1.1
When inserting a value card, the meter will display TOKEN VALUE £10
(or other value as appropriate). This will remain on the display for 5
seconds.
4.1.2
On removal, the card will be erased and marked ("clipped").
4.1.3
If the display shows CARD ERROR, the most likely reason is that the card
has been inserted too quickly or too slowly (the card is not erased in this
instance). Insert the card with one smooth action.
4.2
Card Reading Errors
4.2.1
The card may have already been used (look for an indentation in the card
showing it has already been "clipped").
4.2.2
The card may not have been supplied by SHOCKWAVES. Only
SHOCKWAVES cards will add credit to the SHOCKWAVES cardmeter.
4.2.3
The card may have been erased by having been stored in a magnetic field
(ie on a loudspeaker, on top of the television, or next to credit cards). If
this happens, you can expect your tenant to be in contact. It is
recommended to check the total number of cards the tenant has bought
from you, the total inserted (T.CARDS) and the number of cards the tenant
has not used yet to make sure these agree.
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Cardmeter User Manual ver 008 2016-02-24.doc
4.3
Emergency Credit
4.3.1
Emergency Credit is a way that tenants can obtain additional electricity,
even if they don't have any value cards available with which to add credit
to the meter.
4.3.2
The setting E.AVAIL sets the point at which the Emergency Credit button
becomes active. For instance if the following is set:
E.AVAIL £000.50
The tenant cannot obtain emergency credit until less than 50p credit is
remaining on the meter. When the meter indicates a credit value below
50p, pressing the emergency credit button will add credit based on the
setting of E.CRED, ie:
E.CRED £005.00
will add £5 of emergency credit when the emergency credit button is
pressed.
4.3.3
Once all the emergency credit has been used up, the meter must have value
cards inserted to bring the credit back to at least £1before the electricity
supply is restored.
4.3.4
So if the emergency credit (E.CRED) was set to £5, and the tenant used all
this up, the supply would be disconnected. The tenant must then insert at
least £6 to reconnect the power. It is suggested that emergency credit is
used, it is set to £1 less that the value card denomination that the tenant
normally uses, meaning that one value card can restore power.
4.3.5
Recommended settings:
Smallest Value Card used by tennant
£5
£10
£20
£50
*You may wish to limit the level of emergency credit in these instances to a
lower value.
E.AVAIL
E.CRED
£000.50
£004.00
£000.50
£009.00
£000.50
£019.00*
£000.50
£049.00*
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