17 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class E. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
18 How it works
Here, you can find the ideal settings for various dishes
as well as the best accessories and cookware. We
have tailored these recommendations to your appli-
ance.
18.1 What is the best way to proceed?
In this section, you will find out the best way to proceed
step-by-step in order to be able to make optimum use
of the recommended settings. You will get information
on many meals, with details and tips on how to best
use and set your appliance.
Tip
Cooking tips
¡ The recommended settings always apply to the
cooking compartment when it is cold and empty.
¡ The times specified in the overviews are intended as
a guide only. They will depend on the quality and
composition of the food.
Before using the appliance, remove all unnecessary
1.
cookware from the cooking compartment.
Select the desired food from the recommended set-
2.
tings.
3.
Place the food in suitable cookware.
Defrosting with the microwave
Note:
Cooking tips
¡ Freeze the food flat.
¡ Use microwave-safe cookware without a lid.
¡ Place the cookware on the bottom of the cooking compartment.
¡ Turn or stir the food 2–3 times during this time. When turning, remove any liquid that escapes during defrosting.
¡ Liquid is produced when defrosting meat or poultry. When turning, drain off any liquid. Do not use this for other
purposes or allow it to come into contact with other foods.
¡ After turning, remove any minced meat that has already defrosted.
¡ Separate any defrosted parts when turning.
17.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Place the cookware in the middle on the cooking
4.
compartment floor.
The food will then absorb the microwaves from all
sides.
Use the recommended settings when configuring
5.
the appliance settings.
Set the shorter cooking time first. If necessary, in-
crease the cooking time.
Use an oven cloth or oven gloves when taking hot
6.
cookware out of the cooking compartment.
18.2 Defrosting, heating and cooking with
the microwave
Recommended settings for defrosting, heating and
cooking with the microwave.
The cooking time depends on the cookware, as well as
on the temperature, composition and quantity of the
food. This is why ranges are given in the tables. Begin
with the lower value and, if necessary, use a higher set-
ting the next time. It may be that you have different
quantities from those specified in the tables. There is a
rule of thumb for this: Double the amount = almost
double the time, half the amount = half the time.
Customer Service en
19
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