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roubleshootin
of Minor Faults
Avoid risk of electric shock!
Repairs must only be carried out by our
Customer
Service or an authorized technician.
If repairs are necessary, and you cannot eliminate
the fault yourself with the aid of the following table:
I_
Turn the program selector to Off.
Disconnect the washing machine from the
power supply.
I_
Turn off the water tap.
Call Customer
Service (refer to Page 23).
Fault
Possible cause
Action
The loadingdoorcannot be
opened.
Detergentresiduein the detergent
dispenser.
Controllights do not come on.
no final spin was selected.
Safetyfunction is active.
Detergentwas damp or lumpy.
A fuse hastripped.
Powerfailure.
Select Drain or Spin.
Waitfor 2 minutes.
Cleanand dry the detergentdispenser
(refer to Page19).
Usethe dispensingaid for liquid detergent.
Call CustomerService/ resetthe fuse.
Programdoes not start.
The ready control lightflashes.
Programdoes not start.
Water does not enter the machine
or detergent is not washedaway.
Water cannotbe seen in drum.
Water is not completely drained.
Plugis loose or not inserted.
Loadingdoor not closed.
Start button not pressed.
Water tap not turned on.
Supply hosekinked or trapped.
Strainerin supply hose clogged.
This is not a fault.
An interrupted programwill be resumedwhen
power returns. If youwish to unloadthe
laundry, proceedas in "Cleaningthe drain
pump", Page20.
Insertthe plug.
Checkwhether laundry is trapped in door.
Closethe loadingdoor (a click shouldbe
heard).
Pressthe Start button.
Turn on water tap.
Eliminatethe cause.
Cleanthe strainer (refer to Page22).
The water lies belowthe visible part of the drum.
Water is flowing out from
underneaththe machine.
Loosedebris is blockingthe pump.
Lint-producinglaundrywas washedat a high
temperature.The water drainage pipe or drain
hoseis blocked.
Thethread of the supply hose is not tight.
Leakin the drain hose.
Cleanthe pump (refer to Page20).
Cleanthe water drainagepipe and/or drain
hose.
Tightenthe thread.
Replacethe drain hose.
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