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What to do if ...
Water is leaking out.
– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply.
– Inicio (Start) not selected?
Detergent not dispensed.
– Tap not turned on?
– Filter blocked? Clean the filter
– Supply hose kinked or trapped?
Washing machine door cannot
– Safety function active. Wait approx. 2 minutes.
be opened.
–
(without final spin) selected?
Programme does not start.
– Inicio (Start) selected?
– Washing machine door closed?
Detergent solution is not
–
(without final spin) selected?
drained.
– Clean the detergent solution pump
– Clean the waste pipe and/or drainage hose.
Water not visible in the drum.
– Not a fault - water below the visible area.
Unsatisfactory spin result.
– Not a fault - the unbalanced-load detection system has cancelled the spin cycle
Laundry wet/too damp.
because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– Too low a speed selected?
Spin cycle performed several
– Not a fault - unbalanced load detection system adjusts the imbalance.
times.
Residual water in the
– Not a fault - the action of the care product is not affected.
compartment for care
– Clean the insert if necessary
products.
Odour formation in the washing
– Run programme Algodón/Algodão (Cottons) 90 °C without laundry. Use
machine.
standard detergent.
Foam escaping from the
– Too much detergent used?
detergent drawer.
If foam is escaping from the detergent drawer:
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
compartment II (not with outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
Intense noise formation,
– Are the appliance feet fixed?
vibrations and "walking" during
Secure the appliance feet
the spin cycle.
– Transportation safety devices removed?
Remove the transportation safety devices
Noises during spin and drain
– Clean detergent-solution pump
cycles.
The indicator lights do not
– Power cut?
function during operation.
– Fuses tripped? Reset/change the fuse.
– If the fault occurs repeatedly, call the after-sales service.
Programme sequence longer
– Not a fault - unbalanced load detection system adjusts imbalance by repeatedly
than usual.
distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse cycle.
Detergent residues on the
– Occasionally, phosphate-free detergents contain water-insoluble residues.
laundry.
– Select
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Stop (Off) and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service
page 10.
page 3, 4.
page 3, 4.
page 10.
page 5.
page 9.
Installation instructions.
Installation instructions.
page 10.
(Rinse) or brush out the laundry after washing.
Installation instructions.
Washing machine
WAE20067EE ...
WAE20037IT....
en operating instructions
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