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What to do in the event of a fault

Warning

Risk of injury!

If you reach into the drum while it is still rotating, you risk injuring your hands.

Wait until the drum has stopped rotating.

Help with the appliance

Faults

The appliance will not start.

The appliance is not filling with

water.

The washing water is not drain-

ing.

The program will not start.

Water is leaking from the

machine.

More detergent than usual is

accumulating in the filter bag

and drum.

There is detergent residue on

the laundry.

The machine spins the drum

back and forth several times.

Cause/remedy

Check the mains plug and the fuses.

Check that:

You have pressed A.

■

The tap has been turned on and the water pressure is not too low.

■

The filter in the water supply is not blocked. ~ Page 29

■

The supply hose is not kinked or trapped.

■

Make sure that:

The drain pump has been cleaned. ~ Page 25

■

The drain pipe and the drain hose are clean.

■

Rinse Hold is not set.

■

The maximum height difference between the surface on which the

■

appliance is installed and the water drain hose has not been

exceeded. ~ Page 5

Make sure that:

The lid is closed.

■

You have pressed A.

■

Note:

If the program start has been delayed by setting Delay start/

Delay Start, the program will start later.

Make sure that the drain hose is properly secured and is not dam-

■

aged.

Check the threaded joint on the supply hose, and tighten it if neces-

■

sary.

You have been using too much detergent. Make sure you follow the

detergent manufacturer's instructions.

Some phosphate-free detergents contain water-insoluble residue.

■

Start the Rinse program.

■

Not a fault – the unbalanced load detection system is adjusting an imbal-

ance.

Note:

If the error E4 appears on the display, redistribute the laundry by

hand to eliminate the imbalance.

Cleaning and maintenance