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3Trouble shooting

I f a fault occurs, there is often a simple explanation.

T r o u b l e s h o o t i n g

Before calling the after-sales service, please refer to the

fault table and attempt to correct the fault yourself.

If a meal does not turn out exactly as you wanted,

Tip:

refer to the "Tested for you in our cooking studio"

section.Here, you will find plenty of cooking tips and

notes.

Rectifying faults yourself

You can often easily rectify technical faults on the

appliance yourself.

Fault

The appliance does not work.

"Sprache Deutsch" appears on the

display.

The time does not appear when the

appliance is switched off.

The appliance does not heat up; the

m symbol lights up on the display.

The rotary selector has fallen out of

the support in the control panel.

The rotary selector can no longer be

turned easily.

The appliance cannot be started

The appliance is prompting you to

wipe down the cooking compartment

and fill the water tank

After switching on an operating mode,

a message is shown on the display

which indicates that the temperature

is too high

The appliance prompts you to descale

without the counter appearing before-

hand

Buttons flash

Possible cause

Faulty fuse.

Power cut

Basic setting is changed.

Demo mode is activated in the

basic settings.

The rotary selector has been

accidentally disengaged.

There is dirt under the rotary

selector.

The appliance door is not fully

closed

The appliance is not switched

off

The power supply has been

disconnected or the appli-

ance has been switched off

during the descaling process

The appliance has not cooled

down sufficiently

The set water hardness range

is too low

Normal occurrence caused by

condensation behind the con-

trol panel

Warning – Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be

carried out and damaged power cables replaced by

one of our trained after-sales technicians. If the

appliance is defective, unplug the appliance from the

mains or switch off the circuit breaker in the fuse box.

Contact the after-sales service.

If a dish does not turn out exactly as you wanted, you

can find many tips and instructions for preparation at

the end of the operating manual.

Notes/remedy

Check the circuit breaker in the fuse box.

Check whether the kitchen light or other kitchen appliances are working.

Reset the language and the time.

Change the basic setting for the clock display.

Briefly disconnect the appliance from the mains (switch off the circuit breaker

in the fuse box) and then deactivate demo mode in the basic settings within 3

minutes.

The rotary selector can be removed. Simply place the rotary selector back in

its support in the control panel and push it in so that it engages and can be

turned as usual.

The rotary selector can be removed. To disengage the rotary selector, simply

remove it from the support. Alternatively, press on the outer edge of the rotary

selector so that it tips and can be picked up easily.

Carefully clean the rotary selector and its support on the appliance using a

cloth and soapy water. Dry with a soft cloth. Do not use any sharp or abrasive

materials. Do not soak or clean in the dishwasher.

Do not remove the rotary selector too often so that the support remains sta-

ble.

Close the appliance door

Switch the appliance off and back on again

Once the appliance is switched on again, rinse it twice

Allow the appliance to cool down and switch the operating mode on again

Carry out descaling

Check the set water hardness range and adjust it, if necessary

As soon as the condensation has evaporated, the buttons no longer flash

Trouble shooting