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28
Solutions to Common Problems
Avoid Service Checklist, continued
OCCURRENCE
WATER
Water collects in folds
of the door gasket at
the end of the cycle.
Water collects in
bleach and fabric soft-
ener compartments.
Wash load too wet
after spin.
Water does not enter
washer or it enters
slowly.
Warm or hot water is
not hot enough.
Water in washer does
not drain or drains
slowly.
Water leaks.
Oversudsing.
Incorrect wash and
rinse temperatures.
Water is entering
washer but tub does
not fi ll.
POSSIBLE CAUSE
This is a result of the washing
action and is part of the normal
operation of the washer.
This is a result of the siphoning
action and is part of the normal
operation of the washer.
Washer is overloaded.
Load is too small.
Load is out of balance.
Drain hose is kinked.
Water supply is not adequate in area.
Water supply faucets are not com-
pletely open.
Water is being used elsewhere in
the house. Water pressure must be
at least 30 psi (260 kPa).
Water inlet hoses are kinked.
Hot water heater is set too low or is
a distance from washer.
Hot water is being used elsewhere
in the house.
Drain hose is kinked or clogged.
Drain hose standpipe is too tall.
Maximum standpipe height is 8'
(2.4 m).
House drain pipes are clogged.
Fill hose connection is loose at
faucet or washer.
Wrong detergent.
Too much detergent.
Hot and cold water hoses are con-
nected to wrong supply faucets.
Drain hose standpipe is too low.
Standpipe must be a minimum
of 23.6" (60 cm) high to prevent
siphoning.
SOLUTION
Water may be removed by removing the
dispenser drawer (see Care and Cleaning in
this guide) and draining water into the empty
drum or sink.
Do not overload washer. See Operating Your
Washer, step 4.
Add 1 or 2 similar items to help balance the
load.
Rearrange load to allow proper spinning.
Straighten drain hose.
Check another faucet in the house. Wait until water
supply and pressure increase.
Fully open hot and cold faucets.
Avoid running water elsewhere while washer
is fi lling.
Straighten hoses.
Measure hot water temperature at nearby
faucet with candy or meat thermometer. Water
temperature should be at least 120°F (49°C).
Adjust water heater as necessary.
Avoid using hot water elsewhere before or
during washer use. There may not be enough
hot water available for proper cleaning. If
problem persists, your hot water system may
be unable to support more than 1 use at a
time.
Clean and straighten the drain hose.
Reduce standpipe height to less than 8' (2.4
m). See INSTALLATION INSTRUCTIONS.
Unclog drain pipes. Contact plumber if neces-
sary.
Check and tighten hose connections. Install
rubber sealing washers provided.
Run rinse cycle. Use a low-sudsing, high ef-
fi ciency detergent.
Run rinse cycle. Use less detergent in future
loads.
Connect hot water hose to hot water faucet
and cold water hose to cold water faucet.
Increase standpipe height to at least 23.6" (60
cm). See INSTALLATION INSTRUCTIONS.