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Troubleshooting

Malfunctions often have simple explanations. Please read the

following instructions before calling the after-sales service.

Repairs may only be carried out by fully trained after-sales

service technicians. Incorrect repairs to your appliance may

present considerable risks for the user.

Problem

The appliance does not work

The appliance cannot be started

The appliance cannot be started and the

following appear in the display:

"Cleaning"

"Continue operation with

"Descale"

The appliance cannot be started and the

following appear in the display:

"Cleaning"

"Continue operation with

"Clean"

"Clock" is shown in the display

The appliance is not in operation. A cook-

ing time is shown in the display.

The display shows "Automatic switch-off"

"Fill water tank" appears even though the

water tank is full

"Fill water tank" appears even though the

water tank is not yet empty, or the water

tank is empty but "Fill water tank" does not

appear

The water tank empties for no discernible

reason. The evaporator dish is overflowing

The evaporator dish has boiled empty

even though the water tank is full.

"Empty tank/Clean?" appears in the dis-

play

There is a "pop" noise during cooking

When you cook with steam, a lot of steam

is created

When cooking with steam, there is again a

lot of steam

Possible cause

The plug is not plugged in.

Power cut

Fuse defective

Faulty operation

The appliance door is not fully closed

Descaling has been cancelled

Cleaning aid was cancelled

Power cut

The rotary selector was accidentally oper-

ated

The

ing the setting

The Automatic switch-off is active.

The water tank has not been inserted

properly

The detection system is not working

The water tank is dirty. The mobile water

level indicators are jammed

The water tank was not closed properly

The tank lid seal is dirty

The seal in the tank cover is defective

The water tank has not been inserted

properly

The feed line is blocked

The appliance has not been used for at

least two days and the water tank is full

Cold/warm effect with frozen food, caused

by the steam

The appliance is being automatically cali-

brated

The appliance is unable to calibrate itself

automatically if cooking times are too

short

ã=

Risk of electric shock!

Work on the appliance electronics may only be performed by

■

a specialist.

Always disconnect the appliance from the power supply

■

when work is carried out on the electronics. Switch off the

circuit breaker or remove the fuse from your household fuse

box.

button was not pressed after mak-

Notes/remedy

Connect the appliance to the electricity

supply

Check whether other kitchen appliances

are working

Check in the fuse box to make sure that

the fuse for the appliance is OK

Switch the appliance off using the fuse in

the fuse box. Wait approximately 10 sec-

onds and then switch it back on.

Close the appliance door.

Press the

button. Then rinse the appli-

ance twice (see section: Descaling). Pro-

ceed as described in the section

"Emptying the evaporator dish and refilling

the water tank".

Press the

button. Then rinse the appli-

ance twice (see section: Cleaning aid. Pro-

ceed as described in the section

"Emptying the evaporator dish and wiping

out the appliance")

Reset the clock

(see section: Time-setting options)

Press the

button

Press the

button or cancel the setting

with the

button

Press any button.

Slide in the water tank until it engages.

Call the after-sales service

Shake and clean the water tank. If the

parts cannot be released, obtain a new

water tank from the after-sales service.

Close the lid until you feel it engage.

Clean the seal

Obtain a new water tank from the after-

sales service

Slide in the water tank until it engages

Descale the appliance. Check whether the

water hardness range is set correctly

Empty and clean the water tank. Always

empty the water tank after cooking

This is normal

Restore the appliance to the factory set-

ting (see section: Basic settings). Then

start steaming at 100 °C for 20 minutes