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TROUBLESHOOTING TIPS

Unit will not power on.

lter is pushed in all the way and evenly seated in the unit. Firmly push top of lter

frame up and in until it clicks. Last, check that front panel is on properly ( t snugly to the puri-

er).

yellow lights are still illuminated.

seconds while the unit is ON. The light above the FILTER button should reset to green.

Please refer to the rating label on the back of the unit. Here you will nd your unit's voltage,

hertz, amps and outlet requirements.

Can I clean the filter?

The screen layer of the filter, known as the Pre-Filter, captures large dust and hair. This layer

can be vacuumed to maintain efficient operation of the unit. No other layers or parts of the

filter can be washed, cleaned, or otherwise reused. Please replace the filter regularly to

maintain optimal performance.

I have an issue not listed in this manual.

Please visit www.alen.com and send us a message or call 1-800-630-2396 during business

hours. A customer service representative will respond to your inquiry in a timely manner.

What information do I need when I contact customer service for warranty?

Please refer to the rating label on the back of the unit. This rating label has your unit's serial

number and other important information we need to assist you.

Pure Air For Life