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VOIDING WARRANTY

If Product(s) or any part thereof, with the exception of filters, is proved to be defective by

reason only of faulty workmanship or materials, Alen will repair or replace the part or product

free of charge for labor and materials according to the details of the " Alen Forever Guarantee."

This warranty shall not apply to damage caused through misuse, wear and tear, neglect,

unauthorized repair; damage caused through installation, adaptation, modification, or use

in an improper manner or manner inconsistent with Alen's operating and maintenance instruc-

tions; wear or deterioration due to environmental conditions; or damage that occurred during

transit. Alen will not be liable under this warranty for any fault or damage arising from defective

workmanship, if the Product has been serviced, repaired, or modified by any person other than

the manufacturer's authorized service personnel or if the product's back-panel ratings has been

removed or tampered with. All products returned for service or repair must be accompanied

by a Return Authorization number (RA number). The RA number must be clearly visible on

the external packaging. Alen reserves the right to refuse any shipment received without an

RA number and return shipment at sender's cost. Alen does not refund shipping, handling, or

insurance costs for warranty repairs in the event of a warranty claims found to be void due to

any of the use cases listed above once the unit has been inspected by Alen. Alen covers the

shipping costs from incoming warranty services requests in the form of a return shipping label.

Alen covers the shipping costs going back to the customer for ground shipping only. Should a

faster shipping service be required or if the product needs to be shipped outside the continental

United States, additional shipping costs will apply and are the responsibility of the end-user.

Alen does not extend its warranty nor ship products outside North America. Please call the Alen

Customer Experience Team to receive a RA number and shipping instructions prior to shipment.

What if my unit was damaged through unconventional use or

improper handling?

Contact Alen warranty service as directed above. Provided the other conditions have

been met, a replacement can be purchased for 50% of the Alen regular retail price (MSRP)

at the time of replacement (or 50% off of a comparable Alen unit if your purifier model is no

longer sold).

FILTER WARRANTY

Your filter is warranted to be free from defects for 30 days from the time of purchase. In most

cases, the customer will be provided with a return shipping label for the defective filter to be

delivered to Alen's authorized service center, at Alen's expense. Customer is responsible for

packaging the filter. All postage, and shipping charges to send the replacement filter to you are

the responsibility of Alen and included in this warranty.

DISCLAIMERS / LIMITATIONS

ALEN'S WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

USE OR PURPOSE. ALEN'S SOLE LIABILITY WITH RESPECT TO DEFECTS IN MATERIALS

AND WORKMANSHIP IN THE AIR PURIFIER SHALL BE, AT ALEN'S OPTION, TO FURNISH

REPLACEMENT(S) OF THE DEFECTIVE PART(S) OR REPLACE THE AIR PURIFIER ON

THE BASIS DESCRIBED ABOVE. ALEN WILL NOT INSTALL ANY REPLACEMENT PARTS IT

PROVIDES OR PROVIDE LABOR WITH RESPECT TO THE SAME. EXCEPT AS STATED IN

THE IMMEDIATELY PRECEDING SENTENCE, ALEN SHALL HAVE NO LIABILITY, WHETHER

UNDER A CAUSE OF ACTION IN TORT, STRICT LIABILITY, CONTRACT, OR OTHERWISE,

TO ANY PERSON FOR ANY CLAIM, INJURY, LOSS, DAMAGE OR EXPENSE (INCLUDING

ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR EXEM-

PLARY DAMAGES) IN ANY WAY ARISING OUT OF OR RELATING TO THE AIR PURIFIER OR

ITS USE BY ANY PERSON. SOME STATES DO NOT ALLOW LIMITATIONS ON AN IMPLIED

WARRANTY OR HOW LONG AN IMPLIED WARRANTY LASTS, SO ANY SUCH LIMITATION

IN ALEN'S LIFETIME WARRANTY MAY NOT APPLY TO YOU. SOME STATES DO NOT AL-

LOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR OTHER

DAMAGES SO ANY SUCH EXCLUSIONS OR LIMITATIONS IN ALEN'S LIFETIME WARRANTY

MAY NOT APPLY TO YOU. ALEN'S WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.