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Warranty Details

It is our aim to provide you with quality products that you can trust.

Our products come with guarantees that cannot be excluded under

the Australian Consumer Law. You are entitled to a replacement or

a refund for a major failure and for compensation for any other

reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the

goods fail to be of acceptable quality and the failure does not

amount to a major failure.

The Guarantee

The product is guaranteed to be free from defects in workmanship

and parts for a period of 1 year from date of purchase. Defects that

occur within this warranty period, under normal use and care, will

be repaired, replaced or refunded at our discretion, solely at our

option with no charge for parts and labour. The beneﬁts conferred

by this warranty are in addition to all rights and remedies in respect

of the product that the consumer has under the Trade Practices Act

and similar state laws.

Proof of Purchase

This warranty is valid for the original purchase and is not transfera-

ble. Please keep your purchase docket or receipt as proof of

purchase and as proof of date on which the purchase was made.

The purchase docket (or a copy) or receipt must be presented with

the warranty when making a claim under this warranty.

Service during the Warranty Period

To claim for warranty, contact us on 1300 800 200 or info@andat-

ech.com.au to get an RA# (Return Authorisation Number). Ensure

that the RA# is clearly stated on the outside of the packaging and

that the product is properly packaged so that no damage occurs to

the product during transit. Shipping of the product back to us for

warranty will be at your cost. A product return without the RA# or

proof of purchase will not be accepted.