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Faults
Drying time too long?
Display panel goes off
and Start button flashes.
Residual water in
the condensate con-
tainer despite the dryer
being connected to
the condensation drain*.
Humidity in the room
increases.
Power cut.
Unusual noises when
drying.
The dryer feels cold
despite drying.
* Depending on the model
If you cannot rectify the fault yourself by turning the dryer off and on, please
Note:
contact our after-sales service.
J
After-sales service
After-sales service
A f t e r - s a l e s s e r v i c e
If you cannot rectify the fault yourself
(faults, what to do?), please contact our
after-sales service. We will always find
an appropriate solution to avoid
unnecessary visits by engineers.
The contact information for your nearest
after-sales service can be found here or
in the enclosed after-sales service
directory.
Cause/remedy
The fluff filter may be dirty and cause a longer drying time. Clean the fluff
■
filter.
If the air inlet on the dryer is blocked or not freely accessible, this may
■
increase the drying time. Make sure that the air inlet remains unobstructed.
The optimum ambient temperature for drying is between 15 °C and 30 °C.
■
Outside of this range, the drying time may increase.
Insufficient air circulation in the room may increase the drying time.
■
Ventilate the room.
Not a fault. Energy-saving mode is active ~ Page 11.
Not a fault. If the condensation drain is installed, residual water remains in
the condensate container due to the dryer's self-cleaning function.
Not a fault. Make sure the room is sufficiently ventilated.
The drying programme is interrupted. Remove the laundry and spread it out,
or restart the programme.
Not a fault. Noises are produced by the automatic cleaning of the heat
exchanger ~ Page 26.
Not a fault. The dryer can dry efficiently at low temperatures using a heat pump.
After-sales service
Please provide after-sales service with
the dryer's product number (E-no.) and
production number (FD).
You can find this information on the
inside of the dryer door or on the rear of
the dryer.
Trust the expertise of the
manufacturer.
Contact us. You can therefore be sure
that the repair is carried out by trained
service technicians who carry original
spare parts.
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