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7.1 What to do if...

Problem

There is no spark when

you try to activate the

spark generator.

The flame extinguishes im‐

mediately after ignition.

The flame ring is uneven.

7.2 If you cannot find a

solution...

If you cannot find a solution to the

problem yourself, contact your dealer or

an Authorised Service Centre. Give the

data from the rating plate. Make sure,

you operated the hob correctly. If not the

servicing by a service technician or

Possible cause

The hob is not connected

to an electrical supply or it

is connected incorrectly.

The fuse is blown.

Flame spreader is placed

incorrectly.

Thermocouple is not heat‐

ed up sufficiently.

Flame spreader holes are

blocked with food residues.

dealer will not be free of charge, also

during the warranty period. The

instructions about the Service Centre

and conditions of guarantee are in the

guarantee booklet.

Remedy

Check if the hob is correct‐

ly connected to the electri‐

cal supply.

Make sure that the fuse is

the cause of the malfunc‐

tion. If the fuse is blown

again and again, contact a

qualified electrician.

Place the flame spreader

correctly.

After lightning the flame,

keep the knob pushed for

equal or less than 10 sec‐

onds.

Make sure that the flame

spreader is clean.