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7.3 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and a non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• To clean the enamelled parts, caps
and crowns, wash them with warm
soapy water and dry them carefully
before you put them back on.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
There is no spark when
you try to activate the
spark generator.
The flame extinguishes im‐
mediately after ignition.
The flame ring is uneven.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
7.4 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
7.5 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and the
pressure adjuster, if fitted.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
Burner cap and crown are
placed incorrectly.
Thermocouple is not heat‐
ed up sufficiently.
Burner crown is blocked
with food residues.
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre
and conditions of guarantee are in the
guarantee booklet.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Place the burner cap and
crown correctly.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec‐
onds.
Make sure that the injector
is not blocked and the
burner crown is clean.