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What to do if

If your appliance fails to work properly please carry out the following checks.

Symptom

The cooker hood will not start...

The cooker hood is not working

effectively..

The cooker hood has

switched off during operation...

If after all these checks, the problem persists, contact your local Service Force Centre,

quoting the model and serial number.

Please note that it will be necessary to provide proof of purchase for any in-guarantee

service calls.

In-guarantee customers should ensure that the above checks have been made as the

engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Solution

Check that:

The hood is connected to

the electricity supply.

Check that a fan speed has

been selected

Check that:

The fan speed is set high

enough for the task.

The grease filters are clean.

The kitchen is adequately vented to allow

the entry of fresh air.

If set up for recirculation, check that the

charcoal filter is still effective.

If set up for extraction, check that the ducting

and outlets are not blocked.

The safety cut-out device has been tripped.

Turn off the hob and then wait for the device

to reset.

If the hood has been installed below the

heights indicated in the installation

instructions the motor will cut-out frequently

which will damage the hood.