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UK and EU warranty

As of 1st February 2014, each purchase from the Andrew James UK Ltd website

comes with a fixed warranty for 24 months. We will repair or replace any item

found to be faulty, if it is within its warranty period and following receipt of the

item or items. However, some spare parts such as Halogen Oven Bulbs and Vacuum

Sealer Bags are not covered by the Andrew James 2 year warranty.

Unless specified, all products are intended only for domestic use. Should any

Andrew James UK Ltd product be used on an industrial level or for commercial

gains, the warranty will be deemed void immediately. We cannot be held

responsible for injury or for any damage caused if the appliance has been used for

anything other than its intended purpose.

The warranty does not cover general wear and tear, accidental damage, or damage

resulting from misuse of the product. The warranty will become void should any

attempt by an unauthorised third party be made to repair or modify a product in

any way. We require that you read the product instruction manual thoroughly to

ensure your product is used only for its intended purpose and maintained correctly

during its lifetime.

Please note that the 24 month warranty period is NOT renewed upon delivery of a

replacement item; the warranty term is 24 months from delivery of the original

item.

Disposal of the appliance

At Andrew James UK Ltd, we take our responsibility as a retailer incredibly seriously

and we fully support the Waste Electrical and Electronics Equipment (WEEE)

Directive from the Government, which means that if you have bought an electrical

appliance from us, you can send it back to us and we will ensure it is recycled

properly. At Andrew James UK Ltd, we are committed to doing our bit to help the

environment.

Contact Details

Address: Andrew James UK Ltd, Lighthouse View, Spectrum Business Park,

Seaham, Durham, SR7 7PR, UK

Email:

Twitter: @andrewjamesltd

Facebook: Andrew James

AJ001432 | AJ001433 | AJ001471 | 09/2019