en Troubleshooting
Fault
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
The control ring has
fallen out of the
mount in the control
panel.
The control ring is dif-
ficult to turn.
The control panel
cannot be opened.
Intense steam gener-
ation when steaming.
The appliance re-
quests descaling
without the counter
appearing in ad-
vance.
The appliance
prompts you to rinse
it.
30
Cause and troubleshooting
Demo mode is activated in the basic settings;
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and back on again.
Deactivate demo mode within three minutes in the
2.
→ "Basic settings", Page 20.
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 20
The control ring has been detached.
Insert the control ring into the mount in the control panel.
1.
Push the control ring into the mount so that it clicks into place and can be turned.
2.
There is dirt below the control ring.
The control ring can be removed.
Note: To ensure that the mount remains stable, do not remove the control ring too often.
To loosen the control ring, press on the outer edge of the control ring.
1.
a The control ring tilts and is easier to grip.
Remove the control ring from the mount.
2.
Clean the control ring and its mount on the appliance carefully using soapy water and a
3.
dish cloth. Dry with a soft cloth.
Do not use any harsh or abrasive cleaning agents.
Do not soak the control ring.
Do not clean the control ring in the dishwasher.
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Malfunction
Call the after-sales service.
1.
→ "Customer Service", Page 32
If there is water in the water tank, empty the water tank:
2.
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
‒
The appliance is automatically calibrated.
No action required.
If the cooking times are too short, the appliance is not automatically calibrated.
If a lot of steam is generated repeatedly, the appliance is recalibrated.
Reset the appliance to the factory setting.
1.
→ "Basic settings", Page 20
Repeat the calibrations.
2.
→ "Before using for the first time", Page 11
The set water hardness range is too low.
Descale the appliance.
1.
→ "Descaling", Page 24
Check the water hardness and set this in the basic settings.
2.
→ "Basic settings", Page 20
During the descaling, the power supply is interrupted or the appliance is switched off.
Rinse the appliance twice.
▶
→ "Descaling", Page 24
appears in the display.
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