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Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem persists,
contact your dealer.
Problem
Pump does
not start
Pump motor
hums with
no flow
Pump stops after
starting
Diminished
flow rate or
no water flow
6
Possible Cause
No power to the outlet
Power failure
Power cord is not connected
Impeller is blocked
Capacitor failure
Pump is overheating
Insufficient power to the
pump
Air lock
Obstruction in pump
or plumbing
Improper plumbing
diameter or length
Possible Solution
Check the breaker and GFCI
Check power supply or
contact local power company
Connect power cord
Remove debris from the impeller
Contact dealer for repair /
replacement parts
Submerge pump below handle/
Raise water level/ Allow pump to
cool
Check outlet for proper voltage while
the pump is running
Restart/Clean air valve
Clear obstruction
Refer to the Resource section on
www.atlantic-oase.com for plumbing
recommendations