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Troubleshooting
12 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The LED lighting does
not work.
Condensation accu-
mulates on the sur-
face of the appliance
and on the shelves in-
side.
Appliance makes drip-
ping noises while de-
frosting.
The appliance hums,
bubbles, buzzes,
gargles or clicks.
The appliance makes
noises.
22
Cause and troubleshooting
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
The water contained in warm and humid air con-
denses on the colder surfaces of the appliance.
Wipe away the water with a soft, dry cloth.
1.
Open the appliance as briefly as possible.
2.
Ensure that the appliance is always closed properly.
3.
Not a fault. Ice melts and water drops fall into the
bottle rack and the evaporation tray on the rear of the
appliance.
No action required.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
No action required.
The appliance is not level.
Align the appliance using a spirit level and the
▶
screw feet.
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
▶
Fittings wobble or stick.
Check the removable fittings and, if required, re-
▶
place these.
Bottles or containers are touching.