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How do I control other devices with the Bose Soundbar remote control?

There are two ways to control other devices: HDMI-CEC and IR. The soundbars may be able to

control connected devices (TV, Blu-ray Disc player, games console) over HDMI-CEC. This

allows you to turn on other devices and operate them with the soundbar remote without any

programming. It also enables one-touch access to entertainment, enabling you to turn on multiple

devices and select an input with a single touch of a button. However, not all devices respond to

these commands. In particular, cable and satellite boxes may not respond to HDMI commands.

The customer still can control devices that do not respond to HDMI commands by programming

the Bose Soundbar Universal Remote, which is an optional accessory for the Bose Soundbar 500.

Does the Bose Soundbar 500 have HDMI-eARC capability?

Yes.

What placement guidelines should be considered to ensure optimal audio

performance from the Bose Soundbar 500?

The Bose Soundbar 500 uses the reflective surfaces of the room to deliver a spacious home

cinema experience. To ensure optimal audio performance, the soundbar should be placed

equidistant from each side wall and directly in the front-centre of the TV. No objects should be

placed in front of the soundbar, and it should not be placed recessed inside a cabinet, as this will

result in a limited soundstage. Also, nothing should be placed directly on either side of the Bose

Soundbar 500, because there are side-firing transducers located on either side.

Can source devices, such as a cable box, iPod, gaming system etc., be connected

directly to the Bose Soundbar 500?

No. All sources must be connected to the TV and then a single connection (via the HDMI or

optical cable) must be made from the TV to the soundbar.

Can I use my streaming music presets from the Bose Music app with the Bose

Soundbar 500?

Yes. The Bose Soundbar 500 uses presets via the Bose Music app and the remote control.

Can you mix and match the wireless bass modules and soundbars?

Yes. The Bose Soundbar 500, Bose Soundbar 700, Bose Bass Module 500 and Bose Bass

Module 700 all use the same wireless protocols and can be mixed and matched (e.g. a Bose

Soundbar 700 can be wirelessly paired with a Bose Bass Module 500 or a Bose Soundbar 500

with a Bose Bass Module 700). However, the design language and materials of the Bose

Soundbar 500 and Bose Soundbar 700 product lines were designed to complement products in