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Bluetooth® device will not connect to the

speaker

Applies to:



SoundLink Micro Bluetooth® speaker

If your Bluetooth device will not connect to the speaker, try the following suggestions to connect

your device:

Make sure Bluetooth is turned ON on your device

Try moving your device closer to the speaker. Bluetooth range is about 9 metres. Range is

reduced when interference is present, like walls or multiple Bluetooth devices in the same area

If two Bluetooth devices are already paired to the speaker, disable Bluetooth on one of the

devices, or take it out of range of the speaker. The speaker remembers the last eight paired

devices but can only pair to two devices at a time

Repeatedly press the speaker's Bluetooth button until you hear the name of the desired device

Go to the Bluetooth settings on your device, select the SoundLink® speaker and choose to

"Forget" or "Remove" the speaker. Next, briefly hold the Bluetooth button on the speaker until

the Bluetooth light begins flashing Blue. Try again to pair the device to the speaker

Reset the device you are trying to pair. This is typically done by rebooting/restarting it or

removing the battery and/or power cable for one minute

Clear the SoundLink® speaker's paired device memory by holding the Bluetooth button until you

hear a tone and, if enabled, a voice prompt. The speaker's Bluetooth light begins flashing blue.

Try again to connect your device to the speaker

Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns

off