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Troubleshooting

Problem

System does not function at all • Make sure the power connector is plugged securely into the music center, the power cord is

No sound

Volume at maximum level

and cannot be adjusted

Hear only static

Accessories

Customer Service

AM262838_00_V.pdf

What to do

plugged securely into the Acoustimass

plugged into operating AC wall outlets, and the module power switch is on.

• Be sure to select a source (CD, AM/FM, etc.).

• Unplug the music center power pack for a minute, then reconnect it. This allows the unit to

reset itself after a power surge or power interruption.

• Turn the music center off for ten seconds, then on again, to re-establish communication

between the music center and the speakers.

• Check the connections for any external components. Make sure to select the

correct source for the desired input.

• Check the speaker connections.

• Be sure the CD is placed correctly, label-side up, in the music center, and the cover is

closed.

• Increase the volume.

• Check to see if MUTE is lit in the display. Press MUTE on the remote to unmute the sound.

• Disconnect any headphones.

• Connect the FM and AM antennas.

• For Lifestyle

DVD systems, check Zone 2 Protocol in the System Settings menu. This

must be set to Normal.

• For Lifestyle

DVD systems, check that the FIX adapter cable is plugged into the Zone 2

output. If it is not, replace VAR 3-foot adapter cable with FIX 3-foot adapter cable.

The following accessories are available to enhance the flexibility of your Bose

speaker system. Contact your Bose dealer or call Bose directly. Refer to the address list

enclosed in the product packaging for correct phone numbers.

UB-20:

High-quality cast zinc bracket for wall or ceiling mounting.

UFS-20: Slender metal floor stands, 37"H (93.98 cm), elegantly display cube speakers

while hiding the speaker wires.

UTS-20: High-quality cast aluminum stands, 7"H (17.78 cm), for placement

on a flat surface, like a bookshelf or table.

For assistance, contact Bose customer service. Refer to the address list enclosed in the

product packaging for correct phone numbers.

Note: Your Acoustimass powered speaker system should be mounted only in the manner

recommended by Bose. Consult the instructions supplied with the mounting accessories.

December 20, 2001

Product Information

module, the power pack and power cord are

powered