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Cleaning your speaker system

Limited warranty

Troubleshooting

Problem

Setup was interrupted by

the message, "A prob-

lem occurred during

hardware installation.

Your new hardware might

not work properly."

Setup was interrupted by

the message, "This USB

device can perform faster

if you connect it to a

Hi-Speed USB 2.0 port.

For a list of available

ports, click here."

No sound from the

system.

The entire speaker sys-

tem sounds distorted.

Français

• To clean the surface of your speakers, Acoustimass

cloth. You may use an ammonia-free window cleaner to maintain the finish.

• Do not use any sprays near the speakers. Do not use any solvents, chemicals, or cleaning

solutions containing alcohol, ammonia, or abrasives.

• Do not allow liquids to spill into any openings.

• To clean the speaker grilles, vacuum them carefully.

The Companion

5 system is covered by a limited transferable warranty. Details of the limited

warranty are provided on the product registration card that came with your system. Please fill

out the information section on the card and mail it to Bose or register your product at

http://owners.bose.com/register. Failure to do so will not affect your limited warranty rights.

This table provides guidelines for solving problems that you may encounter. For additional

help, contact Bose directly or visit the Internet site at http://owners.bose.com/Companion5.

See the address sheet included in the carton for contact information.

What to do

• You may have removed the USB cable during the hardware installation process. Insert the

USB cable and start again.

• Try a different USB jack.

• You may have plugged into a USB hub that has a USB 1.0 device connected to it.

Remove the USB 1.0 device, or plug the Companion 5 system directly into a USB

2.0 port.

• Disconnect the USB cable from your computer and plug it in again.

• Make sure connections are secure (See "Making system connections" on page 10).

• Check your speaker cords for damage that may be causing an open or short circuit.

• Turn the volume ring on the control pod clockwise.

• If you are using a connected audio device, make sure it is plugged in and the volume

control on the device is turned up.

• Make sure the speaker system is in the Active mode (control pod indicator is Green).

• Disconnect headphones.

• Restart your digital audio application. Make sure mute is not set in the application and

that the volume is set at a reasonable level.

• Decrease the volume at the sound source and increase the volume on the control pod.

• Disable the effects in any audio application running.

ARE AND

AINTENANCE

module, and control pod, use a soft