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Care and Maintenance

Troubleshooting

No power

No sound

Remote control is

inconsistent or does

not work

Sound is distorted

• Unplug the module's power cord from the AC (mains) outlet for

one minute.

• Secure the module's power cord.

• Reconnect the module's power cord firmly into an AC (mains)

outlet. The indicator should flash 1 0 times.

• Ensure you use the remote control to power on the system.

• Make sure the CineMate® 15/10 system is not muted.

• Increase the volume.

• Check that the Acoustimass® module is plugged into a live AC

(mains) outlet.

• Make sure the audio cable is plugged into a connector on your

TV labelled Audio Output or Audio OUT, not Audio Input or

Audio IN.

• Make sure all cable connections are correct and secure on the

soundbar, TV, and other connected sources. If using an optical

cable, see page 13 for important instructions.

• Check that the correct TV input is selected (see page 24).

• Check that your TV's audio output is enabled. Refer to your

TV's owner's guide for information.

• If the soundbar is connected to a TV output labelled VARIABLE

(VAR), make sure your TV speakers are powered off, your TV

volume is set to 75 percent of maximum and your TV is not

muted.

• You may need to use an alternate connection (see page 16).

• If connecting through a TV headphones output, increase your

TV volume to the maximum limit.

• If connecting to two devices, ensure that you are not using an

optical cable and coaxial cable.

• Unplug the module's power cord from the AC (mains) outlet for

one minute.

• Check the battery to see if it is installed properly or needs to be

replaced (see page 29).

• Check that the indicator on the sound bar flashes when you

press the remote volume

or~·

• For the CineMate® 15 system remote:

- Point the remote control at the device you want to control.

- Check that the remote button for the selected source flashes

when you press the volume button.

• Unplug the module's power cord from the AC (mains) outlet for

one minute.

• Make sure all cable connections are secure on the soundbar,

TV, and other connected sources.

• If the soundbar is connected to a TV output labelled VARIABLE

(VAR), decrease your TV volume.

• Unplug the module's power cord from the AC (mains) outlet for

one minute.

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