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Problem

No TV picture, but audio is

heard

A connected device does

not respond consistently to

remote commands

Intermittent audio dropouts

heard on coaxial digital

audio inputs

Resetting the system

1. Press and hold the power button on the control console for 5 seconds or until the

power light on the control console changes to red.

The power light on the control console changes to red when the system shuts down.

2. Press and release the power button on the control console to restart the system. The

power light changes to blinking green and then solid green when the system is on

and ready to use.

3. If you still cannot operate the system using the remote, try the next procedure to pair

the remote with the control console.

Pairing the remote with the console

You may need to perform this procedure if you are replacing a remote or if

troubleshooting instructions recommend it.

1. Make sure your system is on. If not, press the power button on the control console.

2. Hold the remote close to the control console.

3. Press and hold both the Mute button (

on the remote at the same time for five seconds. The power light blinks when pairing

is complete.

4. Press any remote button and verify that the power light on the control console blinks

with each button press.

Performing a system software update

System software updates are available periodically and can be downloaded over the

Internet to the USB drive included with your system.

1. Press the Setup button on the front of the control console to display the UNIFY

menu.

2. Using the remote navigation buttons, select Update.

3. Follow the instructions on the screen.

Note:

To make sure your Bose

sole while it is being updated.

What to do

• Check the TV video input selection. Make sure it is correct for the video

source.

• Make sure video cables are securely connected.

• Try connecting the included external IR emitter to the control console.

For guidance, press the Setup button on the control console. Select

the device options and follow the on-screen instructions.

• Contact Bose

Customer Service to request a composite video cable

that can be used for the coaxial digital audio connection.

remote is updated, hold the remote near the front of the control con-

) on the control console and the OK button

ARE AND

AINTENANCE

English – 29