Maintaining Your Wave
Troubleshooting
Problem
System does not function
No sound
Remote control is
inconsistent or does not
work
AM reception is weak
FM reception is weak
No RDS information is
displayed
Display window is blank
Customer service
Limited warranty
Technical information
24
®
radio II
What to do
• Make sure the power cord is fully plugged into an operating electrical outlet.
• Press On/Off to see if the display lights.
• Turn the volume up.
• Press Mute.
• Check connections for an auxiliary source.
• Press AUX to listen to an external source connected to the AUX IN input.
• Make sure the external source is turned on.
• Disconnect headphones.
• Operate the remote control closer to the unit.
• Check that the remote control battery is installed with positive (+) polarity facing up.
• Replace the remote control battery.
• Check for interference from room lighting, sunlight or dust or dirt on lens.
• Try the unit in a different location.
• Adjust the internal antenna by rotating the unit slightly one way and then the other.
• Move the unit farther from a TV, refrigerator, fluorescent lamps, halogen lamps, dimmer
switches or other electronic equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
• Extend the power cord as much as possible. The power cord acts as an FM antenna.
• Try an external antenna. Call Bose
• Check the system set-up menu to make sure RDS- is set to ON.
• Make sure you are listening to an FM radio station.
• The station may not include RDS information in its broadcast signal. Contact the radio
station.
• Press any remote button and check if the display turns on. The low-power mode may
be enabled causing the display to power down 30 minutes after you turned the system
off. For more information, see "Enabling the low-power mode" on page 21.
• If this doesn't work, call Bose Customer Service for help.
If you lose your remote, additional remotes are available from Bose Customer Service.
For additional help in solving problems, contact Bose Customer Service. See the phone
numbers listed inside the back cover of this guide.
radio II is covered by a limited transferable warranty.
Your Bose
®
Wave
®
AC power rating
220V-240V~ 50/60Hz 60W
Dimensions
36.8 cm W x 21.9 cm D x 10.6 cm H (14.6" x 8.6" x 4.2")
Weight
3.9 kg (8.7 lb)
®
Customer Service to order an external FM antenna.
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