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English

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Problem

I cannot hear music playing

from my computer on the

SoundLink™ speaker.

I cannot hear music from

the AUX source.

Poor reception, or audio is

dropping out

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• Close or quit the music application on your computer and restart it.

• Press the SoundLink USB key button. Unplug the USB key, wait 5 seconds, and plug it in again.

• Increase the SoundLink system volume.

• Check the SoundLink speaker battery status light. Charge the battery if necessary.

• Make sure the volume on your computer is turned up and is not muted.

• Make sure your computer music application is running.

• Press the SoundLink USB key button to restore the wireless link.

• Make sure "Bose SoundLink Audio" is selected as the audio output device for your computer.

• Press the AUX button on the remote and check that the AUX source light is on.

• Make sure your connected device is on and playing.

• Increase the volume level on the device.

• Increase the SoundLink system volume.

• Change the angle of the antenna on the SoundLink USB key.

• Rotate the SoundLink speaker, or move a few feet to a new location.

• Connect the SoundLink USB key to a different USB port on your computer or try using a powered

USB hub.

• Move the SoundLink speaker away from known wireless sources of interference, such as micro-

waves, cordless phones, mobile phones, and Wi-Fi routers.

• Use a USB extension cable, available for purchase at computer stores. These cables have a normal

USB male connector on one end and a female connector on the other. Plug the USB key into the

female end and plug the male end into the computer.

• If you continue to experience reception problems, contact Bose customer service.

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What to do

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ARE AND

AINTENANCE