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Problem

Speaker will not turn on

(AC power)

Speaker will not turn on

(battery power)

Paired Bluetooth device will not

connect to the speaker

What to do

• Make sure your system is connected to a working AC (mains) outlet.

• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory

charger designed for the Soundlink

• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory

charger designed for the Soundlink

• Battery may be in protection mode or discharged. Connect to working AC outlet to restore the battery to

operational mode.

• If your device requires a passcode, make sure the one you entered is correct.

• Make sure Bluetooth functionality is turned on or enabled on your source device.

• Your Bluetooth device may be out of range—try moving it closer to the speaker.

• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.

• Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth

device is disconnected and the SoundLink

speaker back on, and reconnect.

• Clear the speaker memory (see "Clearing memory" on page 15). Pair the Bluetooth device and the

speaker again.

• Turn the power off and back on, and reconnect.

Maintenance and Care

mini speaker.

Mini speaker turns off. Press the Power button to turn the

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