FAQ
1. The product does not work normally
1) There is a connection problem, please check whether the plug is inserted into the socket and
whether the "on/off" button is turned on.
2) The filter cover is not properly installed, please reinstall the filter cover.
2. Fresh air cannot come out smoothly from the outlet
1) The plastic packaging of the new filter has not been removed, please remove the plastic packaging
first.
2) The outlet of the air purifier is blocked by a foreign matter, please clean up the foreign matter.
3. The machine runs with an abnormal sound
1) The air inlet or outlet is blocked by external objects, please remove the blocking objects.
2) The foreign matter falls into the machine air duct, please remove the foreign matter.