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THINGS TO KNOW

BEFORE USING NEO PRO

Make sure your router is conﬁgured to 2.4G, and your smartphone is

connected to this 2.4G network.

Make sure the electronic device shown on your iOS/Android NEO PRO app

is the one plugged into the NEO PRO Switch.

Make sure you have a strong Wi-Fi signal at the NEO PRO Switch.

The sync and all operations of NEO PRO Wi-Fi Switch are only possible via

a Wi-Fi network connected to the internet.

NEO PRO Switch needs to be setup again when the SSID or password is

changed.

No need to setup the NEO PRO Switch again when you turn it off or

unplug it from one socket and plug it into another socket.

NEO PRO Switch will appear on all iOS/Android devices with NEO PRO

app installed and in the same Wi-Fi network.

The clock of NEO PRO Switch is synchronized to the cloud server, not your

local iOS/Android device. So1-2 minutes delay is perfectly normal.

NEO PRO Switch has to be synchronized again after the ﬁrmware is

updated (automatically or manually).