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HOW TO PROCESS TRANSACTIONS

Insert chip card

REFUNDS

Enter Refund details into the POS system until EFTPOS screen displays "PRESENT CARD RFND".

Tap, Insert or Swipe customer's card on "PRESENT CARD RFND" screen.

- For contactless processing, customer should tap their contactless card or Smartphone within 4cm of the

terminal screen and follow the terminal prompts to complete the transaction.

- For Swipe or Insert card processing:

select account type: < — > for CHQ, <

or select application type

Have the customer enter their PIN if applicable, or press <ENTER> for the customer to sign the merchant copy

if required. Verify the customer's signature with the signature on the reverse of the customer's card, and press

<ENTER> on the "SIGNATURE VERIFIED?" screen.

Press <ENTER> to print a customer copy.

* Application type names and order can vary depending on the Card that is used.

MAIL / TELEPHONE ORDER TRANSACTIONS (MOTO)

Enter the purchase details through your POS until the EFTPOS screen displays "PRESENT CARD AMT".

Press <Func>.

Key in the Card Number and press <ENTER>.

Key in the Expiry Date and press <ENTER>.

Select Type MOTO by pressing <

Select the order type. For MAIL ORDERS press < — > or for TELEPHONE ORDERS press <

Press the < — > key for Single transaction, <

If the terminal prompts for a Verification Number, key in the 3 digit verification number located on the back of

the card and press <ENTER>.

Transaction will be authorised and a receipt will be printed.

SETTLEMENT

ANZ Worldline Payment Solutions offers same day settlement, every day.*

* For ANZ business account holders, funds are available on the same day for online transactions, processed through

the terminal and settled before 09:00 pm (AEST). For non-ANZ business account holders, for online transactions

processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant's bank on

the following business day and the availability of the funds will be determined by the merchant's bank. For

transactions processed offline or via Paper Merchant Vouchers, these settlement times do not apply.

Swipe magnetic stripe card

> for SAV or <

: 1 for Visa Debit, 2 for eftpos SAV or 3 for eftpos CHQ.

> for Instalment or <

Tap contactless card,

smartphone or wearables

> for CR

> for Recurring transaction.