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Common Troubleshooting Tips

POW not illuminated:

•

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Check power cable, between power converter and wall plug

Check cable between power converter and enterprise femtocell

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Check the power switch is on top right corner of femtocell

•

LINK not illuminated

Check Ethernet LAN line, if continues blinking other network troubleshooting will need to be done by a

–

trained technician

NET not illuminated

•

–

Check internet connectivity from established line, call support if you have connectivity and no illumination

•

GPS not illuminated

Reposition the GPS antenna as outlined in Installation Step 1: Selecting the Location until there is a signal.

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1/24/2011

AirWalk Communications Proprietary and Confidential

Page 13