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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following

troubleshooting guide. If the problem persists, please contact your local reseller

or service center.

Image Problems and Solutions

Problem

No image appears

onscreen

Partial, scrolling

or incorrectly

displayed image

(for PC (Windows

2000/XP/Vista/

Windows 7/

Windows 8))

•

Connected as described in the "Getting Started"

section.

•

Ensure none of the connector pins are bent or

broken.

•

Check if the projector lamp has been securely

installed. Please refer to the "Replacing the Lamp"

section.

•

Make sure you have removed the lens cap and the

projector is switched on.

•

For an incorrectly displayed image:

•

Open "My Computer", open the "Control

Panel", and then double-click the "Display"

icon.

•

Select the "Settings" tab.

•

Verify that your display resolution setting is

lower than or equal to WUXGA-RB (1920 x

1200).

•

Click the "Advanced Properties" button.

If the problem still appears, change the monitor display

you are using and follow the steps below:

•

Verify that the resolution setting is lower than

or equal to WUXGA-RB (1920 x 1200).

•

Click the "Change" button under the

"Monitor" tab.

•

Click "Show all devices". Next, select "Standard

monitor types" under the SP box, and choose

the resolution mode you need under the

"Models" box.

•

Verify that the resolution setting of the

monitor display is lower than or equal to

WUXGA-RB (1920 x 1200).

Solution