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Chapter 4: Trouble shooting - General problems

If you still have problems getting your Freecom drive to function properly despite having

installed it correctly, then please check the following items:

Hardware requirements:

•

Does your system meets the hardware requirements (see page 4)?

Connecting the Freecom device:

•

Is the cable connected correctly to your computer and the Freecom device? Check

whether cable is plugged in correctly. The cable must firmly in place!

•

Does the device have a power supply? Determine if the media can be ejected and if

the device is getting power when the system boots.

Recording speed:

•

The DVD RW Recorder is USB 2.0 compliant. While USB 2.0 supports recording speeds

higher than 4x, if this drive is connected to a USB 1.1 port the maximum CD recording

speed is 4x.