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BEFORE REFERRING TO THE TECHNICAL SERVICE
PROBLEM
Machine does not produce steam
and vacuum does not work.
The red "low water" indicator (15)
lights up.
There is no injection of detergent.
Suction power is missing.
Water
leaks
through
connections of the accessories.
Steam does not come out.
Drops of water come out of the
accessories.
Noise inside the generator
Accessories do not fit perfectly.
POSSIBLE CAUSE
Lack of power.
All the water from the water tank (10A) has
been consumed.
All the detergent from the detergent tank (10)
could have been consumed.
A) Lack of power to the vacuum cleaner.
B) The vacuum tube is obstructed.
C) The vacuum drum (4) is full of water.
the
Check the wear of the o-ring.
A) Boiler has not reached yet the operational
pressure (green light (14) is off).
B) Steam command switches (36-37) are off.
C) Steam command switch (34) has not been
used.
At beginning of work water condenses in the
tubes and accessories due to the difference in
temperature.
The boiler getting cold, after about 6-7 hours
creates an internal depression which, at each
ignition, provokes some vibrations.
There is dirt build up in the joints and
lock/release latches (40).
Make sure plug (21) is well inserted and that
there is main power to the outlets.
Refill the water tank with clean water.
Control the level in the detergent tank, if
necessary, refill the detergent tank
A) Make sure the switch (2) is on and the plug (7)
is well inserted (17)
B) Clean tube and accessory used.
C) Empty the vacuum drum (4)
Clean and lubricate the o-ring with grease.
if necessary, replace with one spare supplied.
A) Wait a few minutes.
B) Switch on the steam command switches (36-
37).
C) Use the steam command switch (34) to
activate steam flow.
After a few minutes of use this problem will
cease.
If it continues, proceed to the cleaning of the
boiler.
Wait for the pressure stabilization (about 2-3
minutes), the noise disappears.
Clean and lubricate the joints.
17
DUPLEX UK– 01/17
STEAMTECH
REMEDY