ページを印刷する8.4 WARRANTY REQUIREMENTS
The warranty period shall begin on the date when the product is delivered to the dealer/intermediary. This is to be substantiated
by documentation, such as invoices or delivery notes by the dealer/intermediary. The warranty certificate for the product must be
presented by the claimant upon making a warranty claim.
CB-tec GmbH is not obliged to satisfy any claim if such documentation is not presented.
8.5 EXCLUSIONS FROM THE WARRANTY
These warranty provisions do not cover:
• component wear
• fire clay/vermiculite, i.e. natural products which expand and contract on exposure to cyclical heating and cooling.
This can cause cracks to appear. The combustion chamber linings will remain fully functional, provided they are still in position
and are not broken.
• the upper surfaces: discolouration of the coating or galvanic surfaces, due to excessive thermal loading or over-heating.
• the push-up mechanism: failure to comply with installation guidelines, resulting in over-heating of the guide rollers and bearings.
• seals: reductions in sealing strength due to seal hardening as a result of thermal loading.
• glass ceramics: soiling, due to soot or other burnt-on combustionmaterials and visual deterioration due to thermal loading.
• careless transportation or incorrect storage
• inappropriate or careless handling of fragile components, such as glass or ceramics
• incorrect operation and/or use
• lack of maintenance
• incorrect installation or equipment connection
• failure to comply with installation guidelines or operating instructions
• technical modifications made to the appliance by persons other than the qualified technical staff
8.6 ELIMINATION OF DEFECTS / REPAIR
Independent of any statutory provisions acknowledged as taking precedence over the terms of this
warranty, all necessary repair work resulting from material or manufacturing defects shall be conducted free-of-charge and shall
not invalidate the remaining provisions of the warranty. Within the scope of this warranty promise, CB-tec GmbH reserves the
right to either remedy the fault or replace the device free of charge. The elimination of defects shall take precedence. The terms
of this warranty shall not extend to any damage or compensation not covered by statutory provisions.
8.7 EXTENSION TO THE WARRANTY PERIOD
The warranty period shall automatically be extended when claims made in respect of these guarantee provisions result in the
repair or replacement of defective equipment.
8.8 SPARE PARTS
Only the manufacturer's own components, or replacement parts recommended and approved by him, shall be used for appliance
servicing and repair.
8.9 LIABILITY
Damages and claims for compensation which are not the result of delivery of a defective device from
CB-tec GmbH are excluded and are not part of this warranty promise.
The above shall not include claims made in respect of statutory legal requirements.
8.10 CLOSING REMARKS
In addition to these warranty conditions and our commitment to them, our dealers and contractual partners are pledged to assist you
in both word and deed. We expressly recommend that our fireplaces and stoves be inspected regularly by a qualified technician.
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