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6. FAQ
Q. The device does not turn on when pressing
the power button. What should I do?
A. Please check if the power plug is connected to a
wall outlet and plugged in completely or if
there's a power cut.
Q. The dehumidifying performance is lower
thanspecified.Whatisthiscausedby?
A. - The dehumidifier optimally functions at a
room temperature of between 13⁰C and 35⁰C.
The specified dehumidifying performance is
only achievable in a higher temperate range
(from 22⁰C) with a high room humidity (>70%).
- Operating in quiet mode may decrease
dehumidifying performance.
- Please check if the filter, air inlet and/or air
outlet are blocked.
- The indoor temperature and/or humidity are
too low to remove moisture from the air.
- Please close all windows and doors for optimal
performance.
Q.Isthisproductalsoeffectiveinlargerareas
thanspecified(50m²)?
A. - If the area is too big, the dehumidifier will
underperform and not reach the desired
relative humidity level.
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Q. The running LED indicator blinks. What
should I do?
A. – The device sensors indicate the ambient
temperate is <0⁰C or >40⁰C. Please adjust the
ambient temperature or move to a different
area.
- The temperature and humidity sensor may be
cut off.
Q. The water full LED indicator lights up. What
should I do?
A. - Empty the water tank and place it back in the
correct position.
- The water tank is not placed properly. Please
remove and place it back in the correct position.
Q. The defrost LED indicator is blinking. What
should I do?
A. – The device sensors indicate the ambient
temperate is <0⁰C or >40⁰C. Please adjust the
ambient temperature or move to a different
area.
- The temperature and humidity sensor may
be cut off.