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13 Service & Support

Technical support is available through the following contacts:

Home page:

www.datastrip.com

Tech Support:

www.datastrip.com

For customers inside North and South America:

Address:

Datastrip, Inc.

211 Welsh Pool Road, Suite 100

Exton, PA 19341

E-mail:

[email protected]

Phone:

(610) 594-6130

Fax:

(610) 594-6065

Office Hours:

8:30 a.m. to 5:30 p.m. EST/EDT

For Customers outside North and South America:

Address:

Datastrip Ltd.

Unit 7, Thame Park Business Centre

Wenman Road

Thame

Oxon

OX9 3XA

E-mail:

[email protected]

Phone:

+44 (0) 1844 215668

Fax:

+44 (0) 1844 215669

Licensing:

+44 (0) 1844 215668

Office Hours:

0900 to 1730 GMT/BST.

To return your DSVII-SC

department by email or telephone. An RMA will be issued, and should be clearly marked on the

outside of your shipping carton. Please be certain to provide adequate shipping insurance to

safeguard the contents. For international shipments, please include a declaration of value, or other

relevant legal documents that are required for shipment of this type of equipment.

Please use the original shipping carton and packing materials whenever possible.

Please ensure you send your package PREPAID or it will not be accepted. Do not ship collect.

Datastrip will return all RMA equipment shipping-prepaid as well. Failure to follow this

requirement will result in LENGTHY delays while your package is held by Customs.

For parts, supplies and accessories, place your order through your authorized Datastrip reseller, or

by contacting Datastrip Limited.

Datastrip thanks you for purchasing this DSVII-SC

we would like to hear from you.

DSVII-SC

User Manual, Version 1.11

for Datastrip corporate information

Extranet for tips, news, documentation and software downloads.

for service, upgrade or repairs, please contact the tech-support

. If you have any comments, suggestions, questions or problems

Reproduction in whole or in part is prohibited.