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9.WARRANTY AND PRODUCTION INFORMATION

What does this warranty cover and how long does it last?

This Limited Warranty is provided by Austa and covers defects in workmanship and

materials in your AU-1P20002G Grid-Tied Inverter. This Warranty Period lasts for 10

years from the date of purchase at the point of sale to you, the original end user

customer, unless otherwise agreed in writing. You will be required to demonstrate

proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the

unexpired portion of the Warranty Period. Subsequent owners also require original

proof of purchase as described in "What proof of purchase is required?"

What will Austa do?

During the Warranty Period, Aust a will, at its option, repair the product (if

economically feasible) or replace the defective product free of charge, provided that

you notify Austa of the product defect within the Warranty Period, and provided that

Austa through inspection establishes the existence of such a defect and that it is

covered by this Limited Warranty.

Austa will, at its option, use new and/or reconditioned parts in performing warranty

repair and building replacement products. Austa reserves the right to use parts or

products of original or improved design in the repair or replacement. Austa repairs or

replaces a product, its warranty continues for the remaining portion of the original

Warranty Period or 90 days from the date of the return shipment to the customer,

whichever is greater. All replaced products and all parts removed from repaired

products become the property of Austa.

How do you get service?

If your product requires troubleshooting or warranty service, contact your merchant. If

you are unable to contact your merchant, or the merchant is unable to provide service,

contact Austa directly at:

Email：[email protected]

What does this warranty not cover?

Claims are limited to repair and replacement or if in Austa 's discretion that is not

possible, reimbursement up to the purchase price paid for the product. Austa will be

liable to you only for direct damages suffered by you and only up to a maximum

amount equal to the purchase price of the product.

This Limited Warranty does not warrant uninterrupted or error-free operation of the

product or cover normal wear and tear of the product or costs related to the removal,

installation, or troubleshooting of the customer's electrical systems. This warranty

does not apply to and Austa will not be responsible for any defect in or damage

to: a) the product if it has been misused, neglected, improperly installed,

physically damaged or altered, either internally or externally, or damaged from

improper use or use in an unsuitable environment; b) the product if it has been

subjected to fire, water, generalized corrosion, biological infestations, or input

voltage that creates operating conditions beyond the maximum or minimum

limits listed in the Austa product specifications including high input voltage from

generators and lightning strikes; c) the product if repairs have been done to it

other than by Austa or its authorized service centers (hereafter "ASCs"); d) the

product if it is used as a component part of a product expressly warranted by

another manufacturer; e) the product if its original identification (trade-mark,

serial number) markings have been defaced, altered, or removed; f) the product

if it is located outside of the country where it was purchased; and g) any

consequential losses that are attributable to the product losing power whether

by product malfunction, installation error or misuse.

Disclaimer Product

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY

Austa

CONNECTION WITH YOUR

PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF

ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND

LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE

PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF

MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE),

INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED

UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE

PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.

Austa

IN NO EVENT WILL

BE LIABLE FOR: (a) ANY SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, FAILURE TO REALIZE

EXPECTED SAVINGS, OR OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND, EVEN IF

Austa

HAS BEEN ADVISED, OR HAD REASON TO KNOW, OF THE POSSIBILITY OF SUCH

DAMAGE, (b) ANY LIABILITY ARISING IN TORT, WHETHER OR NOT ARISING OUT OF

NEGLIGENCE, AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL

INJURY OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO

ANY OTHER DEVICE OR SYSTEM, AND (c) ANY DAMAGE OR INJURY ARISING FROM OR AS A

RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR

OPERATION OF THE PRODUCT.

IF YOU ARE A CONSUMER (RATHER THAN A PURCHASER OF THE PRODUCT IN THE COURSE OF A

BUSINESS) AND PURCHASED THE PRODUCT IN A MEMBER STATE OF THE EUROPEAN UNION, THIS

LIMITED WARRANTY SHALL BE SUBJECT TO YOUR STATUTORY RIGHTS AS A CONSUMER UNDER

THE EUROPEAN UNION PRODUCT WARRANTY DIRECTIVE 1999/44/EC AND AS SUCH DIRECTIVE

HAS BEEN IMPLEMENTED IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED

THE PRODUCT. FURTHER, WHILE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,

YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBERSTATE TO EU

MEMBERSTATE OR, IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER STATE, IN THE

COUNTRY YOU PURCHASED THE PRODUCT WHICH MAY VARY FROM COUNTRY TO COUNTRY AND

JURISDICTION TO JURISDICTION.

Austa