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TROUBLESHOOTING

If the system fails to display a signal, power OFF all devices and check that the
following connections are properly installed:
The Tx unit must be connected to the Source with the supplied 0.5 meter
HDMI cable. The Rx unit must be connected to the Display with the
supplied 0.5 meter HDMI cable.
All four (4) strands of the fiber optic cable must be routed to LC connector
port with the corresponding number on both the Tx and Rx units. For
example, Strand #1 must be connected to Port 1 on both units; Strand #2
must be connected to Port 2, and so on.
The DDC ports on the Tx and Rx must be connected by a good quality
UTP CAT5 cable. This cable should be kept away from sources of high
RFI/EMI interference.
The External AC Power Adapter should be connected to either the Rx or
the Tx unit. Check to ensure that the Power indicator LED is illuminated
on both units. If this is not the case, check or replace the UTP CAT5 cable
connected between the Tx and Rx units.
Once all connections have been verified, power ON the monitor first, then the
HDMI Fiber Optic Extender, and then finally the HDMI signal source.
If the system still fails to display an image, check to ensure that the HDMI signal
source is compatible with the display by making a direct connection between the
two so as to bypass the HDMI Fiber Optic Extender. If there is still no image then
there is a compatibility issue between the source and the display that must be
resolved.
If you are unable to resolve the problem after trying the above suggestions, please
contact your local dealer for technical support. If you need further assistance,
please contact DVIGear via telephone at 1.888.463.9927 (United States and
Canada); international callers may dial 1+770.421.6699, or contact DVIGear via
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