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Troubleshooting
Problem
The AIR FRYER does
not work.
The ingredients fried
with the AIR FRYER
are not ready.
The ingredients are fried
unevenly in the AIR
FRYER.
Fried snacks are not
crispy when they come
out of the AIR FRYER.
I cannot slide the pan
into the appliance
properly.
White smoke comes out
of the appliance.
Possible Cause
The appliance is not plugged in.
You have not turned the unit on, set the
preparation time, or temperature.
You have turned off the unit. If you
press the power-on button/cancel button
while the appliance is on, within 20
seconds you will hear 5 beeps and the
appliance will turn off.
There are too many ingredients in the
basket.
The temperature is set too low.
Certain types of ingredients need to be
shaken halfway through the preparation
time.
You used a type of snack meant to be
prepared in a traditional deep fryer.
There are too many ingredients in the
basket.
The basket is not placed in the pan
correctly.
You are preparing greasy ingredients.
Solution
Plug the power cord into a grounded wall socket.
If the LCD is not on, press the power-on button. Press
the timer buttons to set desired time, and temperature
buttons to set the desired temperature.
Press the power-on button. If the selected time and
temperature do not display then reset the desired time
and temperature.
Put smaller batches of ingredients in the basket as
smaller batches will be fried more evenly.
Press the temperature control buttons until the desired
temperature setting is reached (see the 'Settings' and
'Using The Appliance' sections in this manual).
Ingredients that lie on top of or across from each other
(e.g. fries) need to be shaken halfway through the
preparation time (see the 'Settings' and 'Using The
Appliance' sections in this manual).
Use oven snacks or lightly brush some oil onto the
snacks for a crispier result.
Do not fill the basket beyond the MAX indication.
Push the basket down into the pan until you hear a
click.
When you fry greasy ingredients in the AIR FRYER,
a large amount of oil will leak into the pan. The oil
produces white smoke and the pan may heat up more
than usual. This does not affect the appliance or the
end result.