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ATICS-...-DIO Quick start

11. Troubleshooting

If a fault exists,
proceed as follows:
Fault/message
Failure Line xx (xx stands for:
1, 2, AV, SV, UPS, BSV), und-
ervoltage or overvoltage
Failure Line 2
Device error + Errorcode
Short-circuit distribution
board
Failure distribution board
Overcurrent I(3)
CT connection
No MASTER
Service: __ (date)
Test:
__ (date)
Manual mode
Phase sequence
Error during the changeover
process
Error code/Service code
1.xx, 4.xx, 9.xx
3.11
3.12
3.13
3.5
6.xx, 7.xx, 8.1x
8.51 ... 8.52
8.61 ... 8.66
4
Activate manual mode, if necessary.
Make a note of what happened prior to the occurrence of the
fault: operator inputs, device error messages, ambient condi-
tions, etc.
Description
Voltage is no longer available on Line 1 or Line 2
(Channel 1 = Line 1,
Channel 2 = Line 2)
Generator delivers no voltage within the set time T(GenMax)
For details about actions to be taken refer to table section "Error code/service code". The message is on channel 6 of the
BMS bus.
Short-circuit detected
No voltage on Line 3, contact of the changeover switch defec-
tive
Measuring current transformer T3 resp. one of the measuring
current transformers T3...T6 recognised an overcurrent.
Short circuit or interruption of the onnecting wire was
detected. Measuring current transformer T3 resp. T3...T6,
channel 7.
There is no device with master function or back-up master
(device with address "1") available on the RS-485 interface.
Reminder for next service
Reminder for next test
Message "Manual mode" although manual mode has not been
activated
This line does not have a right phase sequence. If the direction
of the phase sequence of Line 1 is different from Line 2, it may
result in malfunctions or failure on connected three-phase
devices.
When the test set-ups do not supply enough current for
switching the coils of the ATICS
Description
Fault message from the internal memory monitoring
Maximum number of operating hours exceeded
Maximum number of changeovers exceeded
Changeover due to overcurrent or short-circuit detected. These
changeovers reduce the life of the device.
Currents which are measured in excess of 130 A resp. 250 A
are evaluated as overcurrents or shortcircuit currents.
Service was carried out. This is not a fault message. Only dis-
played in the service logger menu.
Device error. The internal self monitoring of the device has
detected a fault which could impair the safe operation of the
device.
Fault internal power supply unit
Fault during changeover process.
Occurs when also the voltage on the new line fails during the
changeover.
Also occurs when the test set-ups do not supply sufficient cur-
rent for switching the coils of the ATICS.
Keep the article number and device serial number to
hand.
Contact Bender Service, describe the type of fault and
quote the three-digit error code.
Remedy
Measure voltage on Line xx.
Check cause.
Eliminate fault on the system.
Check the setting for voltage and hysteresis.
Eliminate short-circuit
Replace the ATICS®.
Eliminate the cause of overcurrent.
Eliminate any damage.
Check connecting wire of the measuring current trans-
former(s).
Check BMS bus connection cable.
Check whether master has failed or whether its address
has changed.
If the device is operated without BMS bus, the "Failure
monitoring" must be switched off (setting menu 8: inter-
face).
Agree date with Bender Service
Plan date for test.
Carry out test.
Check the connections of the digital input
When installing Line 1 and Line 2 make sure that the
direction of the phase sequence of both lines is right
(clockwise)
Only use test set-ups that provide the necessary peak cur-
rent of 17 A.
Remedy
Contact Bender Service.
Plan device replacement
Plan device replacement
Have personnel assess the short-circuit load.
Contact Bender Service.
No action required
Device is to be replaced without delay.
RESET -> execute alarm, then test the changeover func-
tion. If fault persists: device replacement.
Only use test set-ups that provide the necessary peak cur-
rent of 17 A.
RESET -> execute alarm, then test the changeover func-
tion. If fault persists: device replacement.
Only use test set-ups that provide the necessary peak cur-
rent of 17 A.
In the settings menu 1: Select changeover t(0) ≥ 160 ms.
ATICS-DIO_D00080_02_Q_XXEN/04.2017