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13 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
13.1 Cleaning products
You can obtain suitable cleaning products and glass
scrapers from customer service, the online shop or a
retailer.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Never use unsuitable cleaning products.
▶
Unsuitable cleaning products
¡ Undiluted detergent
¡ Detergent intended for dishwashers
¡ Abrasive cleaners
¡ Aggressive cleaning products such as oven spray
or stain remover
¡ Abrasive sponges
¡ High-pressure or steam jet cleaners
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
14.1 Information on display panel
Fault
None
All displays flash
Cause and troubleshooting
There has been a power cut.
Check the household fuse for the appliance.
1.
Check whether there has been a power failure by trying other electrical appli-
2.
ances.
Controls are wet or objects are lying on top.
Dry the controls or remove the object.
▶
Several hotplates have been used over a prolonged period at high power set-
tings. The hotplate has been switched off to protect the electronics.
Wait a while.
1.
Touch any control.
2.
a When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
13.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Note: Note the information on unsuitable cleaning
products. → Page 13
Requirement: The hob has cooled down.
Remove heavy dirt using a glass scraper.
1.
Clean the hob with a cleaning product for glass
2.
ceramic.
Follow the cleaning instructions on the product
packaging.
Tip: You can achieve good cleaning results if you
use a special sponge for glass ceramic.
13.3 Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes
¡ Note the information on unsuitable cleaning
products. → Page 13
¡ Do not use the glass scraper.
Clean the hob frame with hot soapy water and a soft
1.
cloth.
Wash new sponge cloths thoroughly before use.
2.
Dry with a soft cloth.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
Cleaning and servicing en
13